Privacy Policy

Introduction

Pearl-vale operates pearl-vale.com and provides photographic walking tour services in Quebec City. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you book a tour or contact us, we may collect:

• Name and contact information (email address)
• Tour preferences and booking details
• Payment information (processed through third-party payment processors)
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and confirm tour bookings
• Communicate with you about your reservation
• Respond to your inquiries and provide customer support
• Send you information about tour updates or schedule changes
• Improve our website and services
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our website or conducting our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where processing is based on consent

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our Cookies Policy.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Pearl-vale
47 Rue Saint-Louis
Quebec City, QC G1R 3Z2
Canada
Email: info@pearl-vale.com