GDPR Compliance

General Data Protection Regulation

Pearl-vale is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights under this regulation.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: info@pearl-vale.com
Address: 47 Rue Saint-Louis, Quebec City, QC G1R 3Z2, Canada

We will respond to your request within one month. If your request is particularly complex or you have made multiple requests, we may extend this period by two further months, and we will inform you of this.

Data Protection Officer

For any questions regarding GDPR compliance or data protection, you may contact our designated data protection contact at the email address above.

International Data Transfers

We are based in Canada. If you are accessing our services from the European Economic Area (EEA), your data may be transferred to and processed in Canada. We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Security

We have implemented appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication measures
• Regular backups

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Automated Decision Making

We do not use automated decision-making or profiling in our processing of your personal data.

Complaints

If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you live, work, or where the alleged infringement took place.

Changes to This Notice

We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.